Answers to the questions we hear most often.
A free 30-minute video call. Andi walks you through measuring your dog with a soft tape measure and helps you choose options. You get a written quote afterward with a pay link.
Yes for ready-made items. For custom harnesses we strongly recommend the call so the fit is right the first time.
Made to order, 4 to 6 weeks from payment. We will email you when it ships.
Yes. International orders ship at the actual carrier cost shown at checkout. Duties and taxes are the buyer's responsibility.
Yes. Choose the cape attachment option (rectangle ring recommended) when ordering.
Custom gear comes with a free fit adjustment. Email andi@customcaninedesign.com with photos of the harness on your dog and we will arrange it.
Wipe with a damp cloth, let dry away from heat, condition with a leather balm every few months.
Still have a question? Contact Andi.